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The Custom House Hotel is a stylish contemporary hotel located on the Royal Victoria Dock waterfront, directly adjacent to ExCeL London exhibition centre. This modern property offers versatile meeting and event spaces with floor-to-ceiling windows providing stunning Thames views. The hotel features state-of-the-art conference facilities accommodating up to 300 delegates, complemented by modern amenities including high-speed WiFi, AV equipment, and professional catering services. Its prime Docklands location provides excellent transport links via DLR and proximity to London City Airport, making it an ideal venue for corporate events, conferences, and business meetings.
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Why book with us?



| Space | Theatre | Cabaret | Boardroom | Classroom | U-shape | Banquet | Reception |
|---|---|---|---|---|---|---|---|
| Thames Suite | 250 | — | 40 | 120 | 60 | — | — |
| Dock Room | 80 | — | 24 | 40 | 30 | — | — |
| Victoria Boardroom | 40 | — | 16 | 24 | 20 | — | — |
Day delegate rate from the venue’s published pricing. Exact quotes confirmed on your proposal.
Includes: Room hire, Basic AV.
Half day, full day and evening rates available on request.
Bespoke menus and exclusive-use packages for private events.
Day delegate packages from £45 per person. Room hire rates vary by size and season. Catering packages available.
Request exact pricing →Dietary options catered for
Always confirm specific access requirements with our team — we check on your behalf.
272-283 Victoria Dock Road, ExCeL London, London, E16 3BY, United Kingdom
Every score below is computed from verified platform data — never marketing copy.
Custom House Hotel is a verified hotel in London, hosting up to 300 guests, with day delegate rates from £270. Its genome scores highest for Corporate, Hybrid Ready, Networking. Verified on-site: wi-fi, av & production, food & catering, bedrooms. Best suited to corporate conferences and board meetings.
Best for: corporate conferences and board meetings, hybrid and streamed events, receptions and networking events.
Sustainability credentials are not yet evidenced in the profile data.
Up to 300 guests for receptions, 200 for seated dinners, 150 for theatre-style conferences
Full AV package included with projection, sound system, and technical support available
Comprehensive catering services with customizable menus, dietary requirements accommodated
Valet parking available, nearby public parking, excellent transport links in Docklands area
The Custom House Hotel is a stylish contemporary hotel located on the Royal Victoria Dock waterfront, directly adjacent to ExCeL London exhibition centre. This modern property offers versatile meeting and event spaces with floor-to-ceiling windows providing stunning Thames views. The hotel features state-of-the-art conference facilities accommodating up to 300 delegates, complemented by modern amenities including high-speed WiFi, AV equipment, and professional catering services. Its prime Docklands location provides excellent transport links via DLR and proximity to London City Airport, making it an ideal venue for corporate events, conferences, and business meetings.
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