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Custom House Hotel
📍
272-283 Victoria Dock Road, ExCeL London, London E16 3BY, United Kingdom
Conference CentreHotel✓ Verified Data
Contemporary waterfront hotel adjacent to ExCeL London with modern meeting facilities and Thames views.
About This Venue
The Custom House Hotel is a stylish contemporary hotel located on the Royal Victoria Dock waterfront, directly adjacent to ExCeL London exhibition centre. This modern property offers versatile meeting and event spaces with floor-to-ceiling windows providing stunning Thames views. The hotel features state-of-the-art conference facilities accommodating up to 300 delegates, complemented by modern amenities including high-speed WiFi, AV equipment, and professional catering services. Its prime Docklands location provides excellent transport links via DLR and proximity to London City Airport, making it an ideal venue for corporate events, conferences, and business meetings.
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Indicative Budget
£6,750–£12,750
Typical day-delegate event for ~150 guests
Capacity (max)
300
Typical attendees
150
Per-head range
£45–£85
Currency
GBP
Indicative budget only — based on a typical day-delegate event (150 guests at £45–£85 per head). Final pricing depends on date, F&B, AV, accommodation and rate negotiation. Submit a brief for a tailored quote.
Capacity
300
Maximum Capacity
250
Theatre Style
300
Reception Style
Meeting Rooms
| Room Name | Area (m²) | Theatre | Boardroom | U-Shape | Classroom | Details |
|---|---|---|---|---|---|---|
Thames Suite | 200 | 250 | 40 | 60 | 120 | |
Dock Room | 80 | 80 | 24 | 30 | 40 | |
Victoria Boardroom | 45 | 40 | 16 | 20 | 24 |
3 meeting rooms available • Total capacity: up to 250 people
Features & Amenities
✓Free WiFi
✓AV equipment
✓Air conditioning
✓Natural daylight
✓Thames views
✓On-site catering
✓24/7 reception
✓Accessible
✓Business centre
✓Restaurant
✓Bar
📐 Space Specifications
800
Total Space (m²)
3.2m
Ceiling Height
✓
Licensed Venue
Professional Hotel space
🍽️ Food & Catering
🍴Restaurant On-site
🍷Bar On-site
Dietary Options
VegetarianVeganGluten-freeHalal
Full catering service available
🎤 AV Equipment
✓Projector
✓LCD Screens
✓PA System
✓Wireless Microphones
✓High-Speed Wi-Fi
✓Flip Charts
✓Staging
✓Lighting
🎯 Suitable For
📋Corporate Events
📋Conferences
📋Wedding Receptions
📋Gala Dinners
📋Product Launches
📋Training Sessions
♿ Accessibility
✓Wheelchair accessible✓Accessible toilets✓Hearing loop available
Transport & Parking
🚆 Public Transport
Custom House DLR station 2 minutes walk; London City Airport 10 minutes; Stratford International 15 minutes; Central London 25 minutes via DLR
🅿️ Parking
✓ On-site parking available
On-site parking available for 50 vehicles. Additional parking at ExCeL London car parks nearby. Charges apply.
Availability
📅 Booking Lead Time
7 days minimum notice
👥 Capacity by Setup
250
theatre
40
boardroom
120
classroom
60
u shape
160
cabaret
300
reception
180
dining
160
banquet
❓ Frequently Asked Questions
What is the maximum capacity?
Up to 300 guests for receptions, 200 for seated dinners, 150 for theatre-style conferences
What AV equipment is available?
Full AV package included with projection, sound system, and technical support available
Is catering available?
Comprehensive catering services with customizable menus, dietary requirements accommodated
Is there parking available?
Valet parking available, nearby public parking, excellent transport links in Docklands area
Location & Contact
📍 Address
272-283 Victoria Dock Road
ExCeL London
E16 3BY, United Kingdom
🏷️ Categories
Conference CentreMeeting RoomsCorporate Venue
Venue Location
272-283 Victoria Dock Road, ExCeL London, London, E16 3BY
Leaflet © OpenStreetMap contributors
Get Directions
💡 Tip: Choose your preferred navigation app above to get turn-by-turn directions to the venue.
❓ Frequently Asked Questions
Q: What is the maximum capacity?
A: Up to 300 guests for receptions, 200 for seated dinners, 150 for theatre-style conferences
Q: What AV equipment is available?
A: Full AV package included with projection, sound system, and technical support available
Q: Is catering available?
A: Comprehensive catering services with customizable menus, dietary requirements accommodated
Q: Is there parking available?
A: Valet parking available, nearby public parking, excellent transport links in Docklands area
🎯 Things to Do Nearby
🏛️Museum
🏛️
Thames Barrier Heritage Centre
2.1 km (1.3 mi)
🏛️
Greenwich Maritime Museum Complex
7.4 km (4.6 mi)
🏰Historic Site
🏰
Crystal Palace Exhibition Centre
2.8 km (1.7 mi)
🏰
Tower Bridge Experience
12.2 km (7.6 mi)
🌳Gardens
🌳
Queen Elizabeth Olympic Park
8.5 km (5.3 mi)
📍Tourist Attraction
📍
London Eye Observation Wheel
15.8 km (9.8 mi)
💡 Local Area: These attractions and shopping areas are located within driving distance of the venue, perfect for delegates attending multi-day events.
Frequently Asked Questions
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Custom House Hotel
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